You can place an order by clicking the 'Order Now' button on any service page, or by contacting us directly through our contact form. We'll discuss your requirements, share pricing, and guide you through the entire process from concept to delivery.

We'll need high-quality reference photos, your preferred size and medium, any specific style preferences, and your timeline. For portraits, we recommend sending 2-3 photos with good lighting and clear facial features. We'll help you choose the best reference during consultation.

Absolutely! We send progress photos at key stages of the creation process. This allows you to provide feedback and ensure the artwork matches your vision. We typically share updates at the sketch stage, mid-point, and near completion.

We accept all major payment methods including credit/debit cards, UPI, net banking, and digital wallets through our secure payment gateway (Razorpay). For international orders, we accept PayPal and international cards. We typically require 50% advance payment to start work.

Yes, we ship worldwide! We use secure packaging with protective tubes for unframed artworks to ensure safe delivery. Shipping costs vary by location and are calculated at checkout. Delivery times range from 3-7 days within India and 7-15 days internationally.

Customer satisfaction is our priority. We offer reasonable revisions during the creation process based on progress updates. If there's an issue with the final artwork that's due to our error, we'll work with you to make it right, including revisions or, in rare cases, a refund.

Yes! We specialize in creating composite artworks. Whether it's combining family members from different photos, adding a custom background, or creating a memorial piece with loved ones who were never photographed together, we can bring your vision to life.

Yes, we offer gift certificates for any amount that can be redeemed for any of our services. We also provide elegant gift packaging at no additional cost. Just let us know it's a gift, and we'll include a personalized message card if desired.